Check the app or web portal for updates. If there’s no status update, verify that the samples were posted correctly and contact Fernox support if needed.
Yes, you can delete your account by going to “My Account ” and selecting the “Delete Account” option. Please note that this action is irreversible.
If you’ve forgotten your password, click on the “Forgot Password” link on the login page, and follow the instructions to reset it via email.
You can update your account information by going to the “My Account” section in the app and editing your profile details. For a step-by-step guide,
To register, you will need to provide your email address, create a password, and select your country and language preferences.
No, currently, social media sign-up is not supported. You will need to sign up using your email and password.
Your personal information is encrypted and stored securely. We follow industry-standard practices to ensure your data is protected
