Where can I find the System Health Check Portal?
The System Health Check portal was deactivated in 2011. However, some older paper forms may still include instructions to submit samples online. A few retailers may still have stock of these test kits including the old forms, so the information can vary. Please note that the process is entirely paper-based, and no online submission is […]
Do I need to submit my postal test on the Fernox App?
Yes — for most postal test kits, you’ll need to submit your test through the Fernox App before sending your sample. This applies to: Water Quality Test Diagnostic Water Test Commercial Water Test Commercial Fill Water Test Submitting your test through the app enables tracking and ensures your results are processed and reported correctly. The […]
Do I need to submit my System Health Check on the Fernox App?
You don’t need to submit your System Health Check test through the Fernox app before posting it. The System Health Check is a fully paper-based postal test kit and does not require any interaction with the app to complete or send. Once testing is complete, the results will be sent directly to the user via […]
Instant System Test
The Instant System Test is a convenient, easy-to-use method of testing the system water quality at the job site. After testing a PDF certificate will be generated automatically and sent to customers and chosen contacts. All the submissions will be stored in your account, so you can access them whenever you want. The Instant System Test includes four […]
Fernox App Update (v2.0.5)
Offline Submissions
No connection? No problem. You can still take tests offline — your responses will be saved on your device and ready to submit once you’re back online.
Fernox App & Web Portal Update
TF1 Omega Lite Filter Instructions
Install the Fernox TF1 Omega Lite Filter ideally on the return pipe to the boiler. The unit should be fitted vertically, however, it is able to be positioned at 45° if headroom clearance is limited. Allow adequate headroom for the magnet to be removed when cleaning the unit. How to install: How to clean: How […]
Fernox Portal Update
TF1 Omega Filter Instructions
Install the Fernox TF1 Omega Filter ideally on the return pipe to the boiler. The unit should be fitted vertically, however, it is able to be positioned at 45° if headroom clearance is limited. Allow adequate headroom for the magnet to be removed when cleaning the unit. How to install: How to clean: How to […]
