Home / App / Guides & Instructions / User Roles and Permissions
Understanding user roles helps ensure the right level of access across the Fernox platform.
There are three types of users: User, Manager, and Organisation Manager. Each role has different permissions related to submitting samples and viewing results.
All users — whether new or existing, using the Fernox App, the web portal, or migrating from our older Water Test Apps — must self-register.
Use the links below to access step-by-step guides on how to apply for Manager role or how to Invite a Manager to view your samples
| Feature / Rule | User | Manager | Organisation Manager |
|---|---|---|---|
| Default role upon registration | ✓ | − | − |
| Can invite Managers to view samples | ✓ | − | − |
| Available for generic email domains (e.g. Gmail, Outlook) | ✓ | ✓ | − |
| Can submit water tests | ✓ | ✓ | ✓ |
| Can access own samples | ✓ | ✓ | ✓ |
| Can access samples when invited by users | − | ✓ | ✓ |
| Default access to all organisation samples matching email domain | − | − | ✓ |
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