Home / App / Guides & Instructions /
At this time, Managers can only access data from other users through the web portal, available at https://fernox.app.
All users—whether new or existing, using the Fernox App, the web portal, or migrating from our older Water Test Apps—must self-register.
If a Manager does not plan to submit water samples themselves, they can simply register via the web portal and do not need to download or use the Fernox App.
After registering, go to the Profile section in the top-right corner and select Manager Access.
2. Once selected, agree to the Terms and Conditions and click Request Access to complete your application.
The Commercial Water Quality Test is a paperless, smart phone driven, postal laboratory service designed for commissioning monitoring, and maintaining commercial heating systems. Once the sample has completed
The Water Quality Test is a paperless, smart phone driven, postal laboratory service that provides a diagnostic check of five key water quality criteria to guard against
The Diagnostic Water Test is a comprehensive app-based postal laboratory test for heating system water. Once the sample has completed laboratory testing, the system will generate a
On-Site test comparison to find the most appropriate on-site test for you.
Postal test comparison to find the most appropriate postal test for you.
Explore country-specific availability of Fernox water tests.
Find authorized retailers and stockists in your area.
We are continuously adding more guides and FAQ’s to help you set up on the Fernox App, however if you are unable to find an answer to your question, it’s time to reach out.
Contact Support for assistance, and we’ll help resolve the issue promptly.
