Home / App / Support

App Support

If you can’t find the answers you need in our Guides or FAQs, reach out to us. We’re here to assist you promptly.

General Support

Need guidance on general app usage or features? Contact your local sales rep for quick, region-specific guidance(UK only).

Technical Support

Need more technical help? Email digital@fernox.com. We’ll assist with troubleshooting, account management, and advanced features.

Immediate Help

Looking for a quick response? Use our live chat. It’s perfect for getting immediate help, clarifying small issues, or asking follow-up questions. Our support specialists are just a message away and ready to help during normal business hours.

We’re available Monday to Friday, 9am to 5pm.

Useful Resources

Visit this comparison page to find the most appropriate test for you.

Explore country-specific availability of Fernox water tests. 

Find authorized retailers and stockists in your area.

Got questions? We’ve got answerss.

Country

Sales Representative Locator

Find you local sales representative using our locator below.