Home / App / Guides & Instructions / User Registration

User Registration

Welcome to Fernox App. This guide provides comprehensive instructions for managing your account. You will find detailed steps for registration, login, profile editing, password reset, and recovery.

To register on the Fernox App

Open the Fernox App and select Click to register on the bottom section

1
2
3
4
5

1. Enter your Email address

2. Select your Country from the dropdown menu

3. Choose your Language from the dropdown menu

4. Agree the Terms and Conditions box (Please ensure you have read and agree to our Terms and Conditions before proceeding.)

5. Click on the Register button

After clicking “Register”, a pop-up message will appear asking you to check your email for a One-Time Password (OTP). This is a numerical code that will be used to secure your account.

Add the Code you have received via email to the OTP Verification field and click on Verify

1
2

1. Set your New Password in the first field

2. Confirm your password by entering it again in the Repeat Password field

A pop-up message will confirm that your password has been successfully set. Then click “Done” to proceed.

After clicking “Done”, the app will automatically redirect you to the profile completion page. Here, you’ll need to fill in a few mandatory fields, such as your name and surname, to complete your registration.

Once you’ve entered the required information, click “Update”. You will then be automatically logged in to the app.
Useful Resources

Discover our new Fernox App

Visit this comparison page to find the most appropriate test for you.

Explore country-specific availability of Fernox water tests. 

Find authorized retailers and stockists in your area.

Country