Understanding user roles helps ensure the right level of access across the Fernox platform.
There are three types of users: User, Manager, and Organisation Manager. Each role has different permissions related to submitting samples and viewing results.
All users — whether new or existing, using the Fernox App, the web portal, or migrating from our older Water Test Apps — must self-register.
Use the links below to access step-by-step guides on how to apply for Manager role or how to Invite a Manager to view your samples
Differences between user roles
| Feature / Rule | User | Manager | Organisation Manager |
|---|---|---|---|
| Default role upon registration |
✓ |
- |
- |
| Can invite Managers to view samples |
✓ |
- |
- |
| Available for generic email domain (e.g., Gmail, Outlook) |
✓ |
✓ |
- |
| Can submit water tests |
✓ |
✓ |
✓ |
| Can access own samples |
✓ |
✓ |
✓ |
| Can access samples when invited by users |
- |
✓ |
✓ |
| Default access all organisation samples matching email domain |
- |
- |
✓ |
