Welcome to Fernox App. This guide provides comprehensive instructions for managing your account. You will find detailed steps for registration, login, profile editing, password reset, and recovery.
Guides & Instructions / User Registration
Welcome to Fernox App. This guide provides comprehensive instructions for managing your account. You will find detailed steps for registration, login, profile editing, password reset, and recovery.

Open the Fernox App and select Click to register on the bottom section

1. Enter your Email address
2. Select your Country from the dropdown menu
3. Choose your Language from the dropdown menu
4. Agree the Terms and Conditions box (Please ensure you have read and agree to our Terms and Conditions before proceeding.)
5. Click on the Register button

After clicking “Register”, a pop-up message will appear asking you to check your email for a One-Time Password (OTP). This is a numerical code that will be used to secure your account.

Add the Code you have received via email to the OTP Verification field and click on Verify

1. Set your New Password in the first field
2. Confirm your password by entering it again in the Repeat Password field

A pop-up message will confirm that your password has been successfully set. Then click “Done” to proceed.

After clicking “Done”, the app will automatically redirect you to the profile completion page. Here, you’ll need to fill in a few mandatory fields, such as your name and surname, to complete your registration.
Once you’ve entered the required information, click “Update”. You will then be automatically logged in to the app.
Discover our new Fernox App
Visit this comparison page to find the most appropriate test for you.
Explore country-specific availability of Fernox water tests.
Find authorized retailers and stockists in your area.
We are continuously adding more guides and FAQ’s to help you set up on the Fernox App, however if you are unable to find an answer to your question, it’s time to reach out.
Contact Support for assistance, and we’ll help resolve the issue promptly.