Frequently Asked Questions / Why didn’t I receive the PDF certificate via email?
Check your spam or junk folder. Ensure your email address is entered correctly in the app.
Visit this comparison page to find the most appropriate test for you.
Explore country-specific availability of Fernox water tests.
Find authorized retailers and stockists in your area.
Got questions? We’ve got answerss.
We are continuously adding more guides and FAQ’s to help you set up on the Fernox App, however if you are unable to find an answer to your question, it’s time to reach out.
Contact Support for assistance, and we’ll help resolve the issue promptly.