How can I give my App location access?

When first prompted tap Allow on the “App Would Like to Access Your Location” dialog.

If you’ve already denied access follow these steps on your Android or iOS device:

iOS

  1. Open Settings → Privacy & Security → Location Services
  2. Make sure that Location Services is on
  3. Scroll down to find the Fernox App
  4. Tap the app and select an option “While Using the App”.
  5. Relaunch the app to confirm the change

Read more: https://support.apple.com/en-us/102647

Android

  1. Open Settings → Apps & notifications (or Apps)
  2. Manage Apps → Fernox App → Permissions
  3. Tap Location → choose ”Allow only while using the app”
  4. Relaunch the app to confirm the change

Read more: https://support.google.com/android/answer/9431959?hl=en-GB

Useful Resources

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Can't find an answer to your question?

We are continuously adding more guides and FAQ’s to help you set up on the Fernox App, however if you are unable to find an answer to your question, it’s time to reach out.

Contact Support for assistance, and we’ll help resolve the issue promptly.

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