System Health Check FAQs

Find answers to common questions about the System Health Check.

How should I prepare the sample for shipping?

How do I return the samples for testing?

What should I do if my sample bottle leaks during transit?

How do I prepare the samples for a System Health Check?

What do I receive after completing the System Health Check?

What is the System Health Check?

What is included in the System Health Check kit?

Can I submit multiple samples at once?

Can I get a replacement kit if I lose or damage the one provided?

What if my results indicate an unexpected issue?